Customer Stories from United Telephone

I’ve Tried the Other, And I’ll Never Give Up United Telephone Again!

Nolensville Customer Tells His Story

Vincent Thompson recently came back to United Telephone after a short and unsatisfying stay with a cable provider’s version of telephone service. “It was ok for about three days, then I started hearing an overbearing echo during calls. I do business from home, and this immediately started to impact my work with clients,” says Vincent. “We then experienced dropped calls more frequently until the service just completely shut down. Their customer service was very insensitive to the nature of the problem. And I’m still being billed for the service that was disconnected!”

Vincent called United Telephone to “come back” and was almost instantly up and running with what he describes as “consistent and solid” service. “United always delivers on their word, plus their prices are always stable,” says Vincent. Summing up his stay with the other provider, Vincent is very adamant about helping people understand the hype: “If it looks too good to be true, then it probably is.”