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Career options

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Customer Experience

As an Associate or Technician you are the face of United. You're responsible for insuring that every new and existing customer has an outstanding experience. With our exceptional products and on-the-job training, you'll have everything you need to succeed.

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Network Operations

We're in the technology business, so you're in the heart of the business. We're looking for driven individuals excited by the idea of constantly advancing the systems and network that delivers our superior customer experience.

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Field Operations

Expanding and maintaining a 1,000 route mile fiber optic network, connecting in Nashville and spanning nine cities across Middle Tennessee, requires highly skilled and dedicated individuals. Your performance will ensure that all devices are maintained and configured to maximize customer connectivity and satisfaction.

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Finance

Strategically managing corporate financial activities and business assets to drive operational efficiency and value, the finance team's skills in planning, analysis, strategy, analytics, audit, accounting and treasury make it possible for us to continue to deliver state of the art communication services.

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Our Vision

We will be the leading provider of advanced communications in the communities we serve by consistently delivering Faster Speeds and Dedicated Service.

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Our Mission

We will offer unparalleled value to our customers by providing the fastest, most reliable, internet and WIFI service and feature-rich digital entertainment, all while obsessing over customer service.

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Our Promise

Faster Speeds. Dedicated Service.

United's Core Values

  • Dedication to our Customers
    • We are passionate about providing an exceptional customer experience.
    • We listen to our customers and are responsive to their needs.
    • We keep customers informed and ask for feedback in order to better serve our customers along the way.
    • We are hi-tech and easy to do business with.
  • Commitment to the Work
    • We exist to build a faster network and connect our customers to the world.
    • We work hard and maintain high standards.
    • We focus on continuous process improvement, allowing us to be effective, efficient, and easy to do business with.
    • Whether we are working at a customer's location, in our office, or on our network, details will make the difference and separate us from our competitors.
  • A United Team
    • We are responsible for ourselves, accountable to each other, and committed to succeed together.
    • We shares ideas, collaborate, and embrace change in order to improve.
    • We communicate with each other directly, openly, and intentionally.
    • We recognize and reward those who live by our mission, vision, and core values.
    • We place a high value on incorporating fun on our path to success.
  • Continuous Innovation
    • We embrace new technology and foster a risk-taking environment in support of United's success.
    • We will always evaluate new products and services to exceed our customers' expectations.
    • We focus on personal development and strive to enhance our relevant skills both individually and as a team.
  • Absolute Integrity
    • We do the right thing: strong integrity and ethics guide our actions.
    • We are fair, honest, and trustworthy.
    • We do what we say we are going to do, when we say we are going to do it.
  • Safety First
    • No job is so important that we cannot take the time to perform our work safely.
    • We provide our people with the training, knowledge, and tools to work safely and prevent injuries.
    • We are focused on assuring the safety of everything we design, construct, operate, and maintain.

Company Benefits

  • Medical, Dental & Vision
  • Life Insurance for Employee, Spouse, Children
  • Short-term Disability
  • Long-term Disability
  • 401 (k) Plan with Company Match
  • Holidays, Vacation, Sick Leave

United Communications is an Equal Opportunity & Drug-Free Workplace employer. A drug test and background check may be required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of a job.